Press Releases & Publications
Oct 27, 2025
Cebu City is now the site of the second communication hub of the country’s unified 911 system launched last September by the DILG, NGA 911, and PLDT in Manila.
The cutting-edge technology from NGA 911 that powers the system and is supported by the...
Cebu City is now the site of the second communication hub of the country’s unified 911 system launched last September by the DILG, NGA 911, and PLDT in Manila.
The cutting-edge technology from NGA 911 that powers the system and is supported by the telecommunications infrastructure of PLDT and ePLDT has revolutionized the country’s emergency response capability, making world-class emergency communication in the country a reality.
Oct 27, 2025
THE Department of the Interior and Local Government (DILG), along with the NGA 911, and telecommunications company PLDT Inc., launched the unified 911 system’s second regional hub in Cebu.
DILG Secretary Juanito Victor C. Remulla, Jr. unveiled the...
THE Department of the Interior and Local Government (DILG), along with the NGA 911, and telecommunications company PLDT Inc., launched the unified 911 system’s second regional hub in Cebu.
DILG Secretary Juanito Victor C. Remulla, Jr. unveiled the new hub last Oct. 25 at the PLDT Smart Experience Hub at Osmeña Boulevard, which will serve as its temporary site. Its permanent site will be built at the Bureau of Fire Protection (BFP) Headquarters in Lapu-Lapu City.
Oct 27, 2025
The event, held in Cebu City, was also graced by Department of the Interior and Local Government (DILG) Secretary Jonvic Remulla, along with local chief executives from Metro Cebu.
In her message, Governor Baricuatro expressed her full support for...
The event, held in Cebu City, was also graced by Department of the Interior and Local Government (DILG) Secretary Jonvic Remulla, along with local chief executives from Metro Cebu.
In her message, Governor Baricuatro expressed her full support for the initiative, emphasizing its vital role in improving coordination and speeding up emergency response efforts in the Visayas.
Oct 27, 2025
Those living in Visayas can now access faster emergency response and real-time coordination after the Department of the Interior and Local Government (DILG) inaugurated the country’s first 911 Regional Command Center in Cebu City on Saturday, Oct. 25...
Those living in Visayas can now access faster emergency response and real-time coordination after the Department of the Interior and Local Government (DILG) inaugurated the country’s first 911 Regional Command Center in Cebu City on Saturday, Oct. 25, 385 days after Secretary Jonvic Remulla took his oath of office.
The Cebu facility marks the first major milestone in the government’s plan to build a nationwide 911 network that connects Filipinos to emergency responders through a single, unifi...
Oct 27, 2025
MANILA, Philippines — The Department of the Interior and Local Government opened the first 911 regional command center in Cebu City on Saturday, bringing faster emergency response and real-time coordination to the people of Central Visayas, the DILG...
MANILA, Philippines — The Department of the Interior and Local Government opened the first 911 regional command center in Cebu City on Saturday, bringing faster emergency response and real-time coordination to the people of Central Visayas, the DILG said yesterday.
Interior Secretary Jonvic Remulla said the unified 911 system would enable people from Cebu, Bohol and other nearby provinces to talk to a Visayan-speaking emergency operator – a service that respects the language, culture and tra...
Oct 27, 2025
CEBU CITY—Cebu now has a Unified 911 Emergency Hotline System, a new initiative designed to ensure faster response times during emergencies across Central Visayas.
Interior and Local Government Secretary Jonvic Remulla formally opened the Visayas’...
CEBU CITY—Cebu now has a Unified 911 Emergency Hotline System, a new initiative designed to ensure faster response times during emergencies across Central Visayas.
Interior and Local Government Secretary Jonvic Remulla formally opened the Visayas’ first 911 Regional Command Center on Saturday, Oct. 25, marking the start of the system’s operations.
Oct 27, 2025
he first Regional Command Center of the Unified 911 system is located in Cebu City and serves Central Visayas. The center is led by the Bureau of Fire Protection and staffed by 20 trained emergency telecommunicators.
he first Regional Command Center of the Unified 911 system is located in Cebu City and serves Central Visayas. The center is led by the Bureau of Fire Protection and staffed by 20 trained emergency telecommunicators.
Oct 17, 2025
Global Filipina tech leader says Philippines is now the ASEAN model for emergency response
Now that the Philippines has in place a unified, nationwide 911 emergency response system, the Philippines is now the benchmark for NG911 (next generation 9...
Global Filipina tech leader says Philippines is now the ASEAN model for emergency response
Now that the Philippines has in place a unified, nationwide 911 emergency response system, the Philippines is now the benchmark for NG911 (next generation 911) deployment in ASEAN.
Oct 06, 2025
On September 25th, a major 911 service outage impacted large parts of Louisiana and Mississippi, disrupting access to emergency services across multiple communities. But in Livingston Parish, residents never lost the ability to reach help. Thanks to...
On September 25th, a major 911 service outage impacted large parts of Louisiana and Mississippi, disrupting access to emergency services across multiple communities. But in Livingston Parish, residents never lost the ability to reach help. Thanks to their proactive move to a modern Next Generation 911 (NG911) system in 2023, the parish demonstrated the life-saving resilience of upgrading from outdated legacy infrastructure.
Livingston Parish’s NG911 Advantage
During the widespread 911 serv...
Oct 06, 2025
On average, around 240 million 911 calls are made annually in the United States. Handling about 600,000 emergency calls per day is no easy feat, and the responsibility falls to Public Safety Answering Points (PSAPs) as they continue to face numerous...
On average, around 240 million 911 calls are made annually in the United States. Handling about 600,000 emergency calls per day is no easy feat, and the responsibility falls to Public Safety Answering Points (PSAPs) as they continue to face numerous challenges such as:
Pinpointing 911 caller locations in minimal time
Deploying the right emergency resources
Translating emergency calls when call-takers and callers don’t speak the same language
Maintaining a constant stream of records an...