Press Releases & Publications

NGA Expands Leadership with LAPD Veteran Howard Tien to Lead  California NG911 Deployment

Jun 16, 2025

Tien appointed VP of Product Implementation; Ricardo Villafana joins as Field Engineer supporting field delivery and execution   Monrovia, CA (June 16, 2025) NGA, a leading provider of Next Generation 911 (NG911) technology, announced the appoi...
Tien appointed VP of Product Implementation; Ricardo Villafana joins as Field Engineer supporting field delivery and execution   Monrovia, CA (June 16, 2025) NGA, a leading provider of Next Generation 911 (NG911) technology, announced the appointment of Howard Tien as Director of Product Implementation. Tien will lead California’s NG911 deployment, serving as the strategic liaison between NGA, the California Governor’s Office of Emergency Services (Cal OES) and public safety answering poin...
Building a Resilient Future: The Importance of Nationwide ESInets in NG911 Deployment

Jun 12, 2025

As emergency communications evolve and break away from outdated analog systems to modern digital infrastructures, the foundation of public safety is being rebuilt. NG911 (Next Generation 911) is transforming the way emergency calls are handled with m...
As emergency communications evolve and break away from outdated analog systems to modern digital infrastructures, the foundation of public safety is being rebuilt. NG911 (Next Generation 911) is transforming the way emergency calls are handled with modernized, cutting edge technology. At the heart of this transformation are the Emergency Services IP Networks, otherwise known as ESInets. These secure, digital, and highly resilient networks are designed to handle the data-powered demands and multi...
The FCC’s 2025 NG911 Compliance Rules: What Public Safety Leaders Need to Know

May 23, 2025

As 911 communications evolve, this year marks a significant time for public safety organizations nationwide. On March 25th, 2025, the FCC (Federal Communications Commission) implemented a new set of NG911 (Next Generation 911) compliance standards, r...
As 911 communications evolve, this year marks a significant time for public safety organizations nationwide. On March 25th, 2025, the FCC (Federal Communications Commission) implemented a new set of NG911 (Next Generation 911) compliance standards, raising the bar for how emergency call systems should operate in this digital age. For state agencies, PSAPs (Public Safety Answering Points), and public safety leaders, knowing and implementing these standards isn’t an option-it’s vital for modern, e...
Every second counts pagdating sa emergency response

May 19, 2025

Every second counts pagdating sa emergency response. Kaya from the US, nasa bansa na rin ang isang high-tech software na layong mapabilis ang pagdating ng tulong sa mga emergency situation. Nasubukan pa natin 'yan firsthand! Tara, let's change the...
Every second counts pagdating sa emergency response. Kaya from the US, nasa bansa na rin ang isang high-tech software na layong mapabilis ang pagdating ng tulong sa mga emergency situation. Nasubukan pa natin 'yan firsthand! Tara, let's change the game!
Next Gen 911, high-tech software para mapabilis ang emergency response

May 19, 2025

Every second counts pagdating sa emergency response. Kaya from the US, nasa bansa na rin ang isang high-tech software na layong mapabilis ang pagdating ng tulong sa mga emergency situation. Nasubukan pa natin 'yan firsthand! Tara, let's change the ga...
Every second counts pagdating sa emergency response. Kaya from the US, nasa bansa na rin ang isang high-tech software na layong mapabilis ang pagdating ng tulong sa mga emergency situation. Nasubukan pa natin 'yan firsthand! Tara, let's change the game!
NG911 for Modern Public Safety: Top Safety 911 Tips for Emergency Callers in the Digital Age

May 13, 2025

How we call for help is no longer limited to voice calls in today’s day and age. Thanks to unparalleled advancements like NG911 (Next Generation 911), emergency response systems are now equipped to handle live responses from 911 callers in various fo...
How we call for help is no longer limited to voice calls in today’s day and age. Thanks to unparalleled advancements like NG911 (Next Generation 911), emergency response systems are now equipped to handle live responses from 911 callers in various forms of communication. While Next Generation 911 is designed to improve response times and save more lives, with this technological leap comes a new responsibility: knowing how to utilize these tools effectively in moments of crisis.     In...

May 07, 2025

MONROVIA, CA (May 8, 2025) — NGA, a leading provider of Next Generation 9-1-1 (NG911) solutions, today announced the launch of its Public Safety Product Council, a strategic advisory group established to align the company’s technology roadmap with th...
MONROVIA, CA (May 8, 2025) — NGA, a leading provider of Next Generation 9-1-1 (NG911) solutions, today announced the launch of its Public Safety Product Council, a strategic advisory group established to align the company’s technology roadmap with the evolving needs of public safety agencies across the U.S. and internationally.    NG911 represents a critical shift from outdated analog infrastructure to modern digital systems capable of handling text, video, and real-time data alongsid...
The Future of Emergency Communication: How NG911 Integrates AI and Real-Time Data

Apr 23, 2025

Emergency communication system demands are growing more complex, meaning that traditional 911 infrastructures are becoming outdated and fast. Enter NG911 (Next Generation 911)—a significant step forward that brings unparalleled technologies like AI (...
Emergency communication system demands are growing more complex, meaning that traditional 911 infrastructures are becoming outdated and fast. Enter NG911 (Next Generation 911)—a significant step forward that brings unparalleled technologies like AI (artificial intelligence), and innovative capabilities like supporting real-time video streaming and data-sharing to emergency response.    Next Generation 911 isn’t just a technological upgrade—it’s a reimagining of how public safety perso...
Industry Veteran Joins NGA as Senior Project Manager to Drive National Growth

Apr 17, 2025

MONROVIA, CA. (April 17, 2025) – is proud to announce the appointment of Ben Johnson as Senior Project Manager, further strengthening the company’s leadership as it continues to scale next-generation 9-1-1 services nationwide.   Ben brings near...
MONROVIA, CA. (April 17, 2025) – is proud to announce the appointment of Ben Johnson as Senior Project Manager, further strengthening the company’s leadership as it continues to scale next-generation 9-1-1 services nationwide.   Ben brings nearly two decades of project management experience in the public safety and technology sectors, including senior roles at Motorola Solutions and Airbus DS Communications. He led the delivery of emergency communications platforms, most notably overseeing...
The Impact of NG911 on Emergency Response Times and Accuracy

Apr 09, 2025

During an emergency, the accuracy and speed of a call make all the difference when every second counts. That’s why the transition to NG911 (Next Generation 911) is one of the most vital upgrades in public safety communications. Next Generation 911 is...
During an emergency, the accuracy and speed of a call make all the difference when every second counts. That’s why the transition to NG911 (Next Generation 911) is one of the most vital upgrades in public safety communications. Next Generation 911 isn’t just about updating current emergency systems; it’s a complete transformation of how 911 calls are received and processed and how 911 resources and personnel are dispatched.    In this blog from NGA, we’ll discuss how NG911 enhances emergency r...