Press Releases & Publications

911 calls via messaging apps, social media, now allowed in Morong, Rizal and Mambajao

Aug 11, 2025

Residents and visitors in Morong, Rizal, and Mambajao, Camiguin, can now contact their local 911 command centers through messaging applications and social media.
Residents and visitors in Morong, Rizal, and Mambajao, Camiguin, can now contact their local 911 command centers through messaging applications and social media.
Morong, Rizal and Mambajao, Camiguin Make Emergency Response History with First-ever Social Media 911 Calls in the Philippines

Aug 11, 2025

Residents and visitors of Morong town in Rizal and the municipality of Mambajao in Camiguin Island can now make emergency calls to their 911 command centers using their preferred messaging apps.
Residents and visitors of Morong town in Rizal and the municipality of Mambajao in Camiguin Island can now make emergency calls to their 911 command centers using their preferred messaging apps.
NGA Selected to Modernize Emergency Communications  Across Four West Virginia Counties

Aug 11, 2025

Cloud-based NG9-1-1 platform will replace aging infrastructure, enabling faster, more accurate emergency response across the region.   MONROVIA, CA — (Aug. 11, 20025) — NGA today announced four counties across West Virginia — including Mason, Pendl...
Cloud-based NG9-1-1 platform will replace aging infrastructure, enabling faster, more accurate emergency response across the region.   MONROVIA, CA — (Aug. 11, 20025) — NGA today announced four counties across West Virginia — including Mason, Pendleton, Raleigh, and Grant — have selected the company to bring advanced, cloud-based Next Generation 9-1-1 (NG9-1-1) technology to modernize local emergency response systems and strengthen public safety operations, enabling faster, more accurate respo...
NGA Selected to Implement Future-Ready Emergency System in Leon County

Aug 04, 2025

New 9-1-1 platform supports smarter call routing, increased reliability, and future connectivity across Florida’s emergency network TALLAHASSEE, Fla (Aug 5, 2025)—Leon County has selected NGA to deploy a Next Generation 9-1-1 (NG911) system, a ma...
New 9-1-1 platform supports smarter call routing, increased reliability, and future connectivity across Florida’s emergency network TALLAHASSEE, Fla (Aug 5, 2025)—Leon County has selected NGA to deploy a Next Generation 9-1-1 (NG911) system, a major step in modernizing the County’s emergency communications infrastructure to support faster, more resilient and more precise response capabilities. The NG911 system will replace decades-old legacy infrastructure and will simultaneously support...
NG911: Advancing from Operational Foundations to Complete Situational Awareness Across Agencies

Jul 23, 2025

Simply answering 911 calls is no longer enough to meet today’s public safety needs and demands. Emergency response teams now require live insights, multimedia data, and multi-agency coordination to make crucial decisions faster and more effectively t...
Simply answering 911 calls is no longer enough to meet today’s public safety needs and demands. Emergency response teams now require live insights, multimedia data, and multi-agency coordination to make crucial decisions faster and more effectively than ever before. That’s where NG911 (Next Generation 911) comes in—transforming 911 call centers into data-powered, interoperable command hubs.    In this blog from NGA, we’ll discuss how the shift from basic operational awareness to compl...
NG911 Resources for 2025: A Complete Guide

Jul 14, 2025

As emergency communication advances, access to modern and reliable resources is more crucial than ever. At NGA, our mission is to support public safety professionals by providing trusted guidance and tools for implementing and managing Next Generatio...
As emergency communication advances, access to modern and reliable resources is more crucial than ever. At NGA, our mission is to support public safety professionals by providing trusted guidance and tools for implementing and managing Next Generation 911 (NG911) systems. This guide brings together the most essential NG911 resources for 2025—covering standards, planning, training, and the technologies that are revolutionizing emergency response across the country. Next Generation 911 Explain...
Partnering with NG911 Providers: Strategies for Public Safety Agencies to Ensure Compliance and Efficiency

Jun 25, 2025

As NG911 (Next Generation 911) deployments increase across the country, public safety agencies must adapt to modernize their emergency communication systems. With the FCC (The Federal Communications Commission) introducing new standards and communiti...
As NG911 (Next Generation 911) deployments increase across the country, public safety agencies must adapt to modernize their emergency communication systems. With the FCC (The Federal Communications Commission) introducing new standards and communities demanding faster, more accurate emergency response, forming the right partnership with 911 providers like NGA is more essential than ever.     In this blog from NGA, we’ll dive into key strategies for public safety agencies to assess th...
NGA Expands Leadership with LAPD Veteran Howard Tien to Lead  California NG911 Deployment

Jun 16, 2025

Tien appointed VP of Product Implementation; Ricardo Villafana joins as Field Engineer supporting field delivery and execution   Monrovia, CA (June 16, 2025) NGA, a leading provider of Next Generation 911 (NG911) technology, announced the appoi...
Tien appointed VP of Product Implementation; Ricardo Villafana joins as Field Engineer supporting field delivery and execution   Monrovia, CA (June 16, 2025) NGA, a leading provider of Next Generation 911 (NG911) technology, announced the appointment of Howard Tien as Director of Product Implementation. Tien will lead California’s NG911 deployment, serving as the strategic liaison between NGA, the California Governor’s Office of Emergency Services (Cal OES) and public safety answering poin...
Building a Resilient Future: The Importance of Nationwide ESInets in NG911 Deployment

Jun 12, 2025

As emergency communications evolve and break away from outdated analog systems to modern digital infrastructures, the foundation of public safety is being rebuilt. NG911 (Next Generation 911) is transforming the way emergency calls are handled with m...
As emergency communications evolve and break away from outdated analog systems to modern digital infrastructures, the foundation of public safety is being rebuilt. NG911 (Next Generation 911) is transforming the way emergency calls are handled with modernized, cutting edge technology. At the heart of this transformation are the Emergency Services IP Networks, otherwise known as ESInets. These secure, digital, and highly resilient networks are designed to handle the data-powered demands and multi...
The FCC’s 2025 NG911 Compliance Rules: What Public Safety Leaders Need to Know

May 23, 2025

As 911 communications evolve, this year marks a significant time for public safety organizations nationwide. On March 25th, 2025, the FCC (Federal Communications Commission) implemented a new set of NG911 (Next Generation 911) compliance standards, r...
As 911 communications evolve, this year marks a significant time for public safety organizations nationwide. On March 25th, 2025, the FCC (Federal Communications Commission) implemented a new set of NG911 (Next Generation 911) compliance standards, raising the bar for how emergency call systems should operate in this digital age. For state agencies, PSAPs (Public Safety Answering Points), and public safety leaders, knowing and implementing these standards isn’t an option-it’s vital for modern, e...