Press Releases & Publications

Training for the Cutover: What Dispatchers Say They Need Before Going Live on NG911

Nov 14, 2025

When a PSAP flips the switch to Next Generation 911, it’s not just a technical cutover — it’s an emotional one. Behind every router upgrade and GIS layer are people who’ve spent years mastering legacy systems. They’ve built muscle memory on analog co...
When a PSAP flips the switch to Next Generation 911, it’s not just a technical cutover — it’s an emotional one. Behind every router upgrade and GIS layer are people who’ve spent years mastering legacy systems. They’ve built muscle memory on analog consoles and now face a digital interface that rewires how they think, respond, and route calls — all while someone’s life is on the line. And here’s the truth most RFPs and vendor playbooks gloss over: The biggest hurdle to NG911 success isn’t techno...
Disaster & Failover Planning for NG911: Keeping Emergency Calls Going

Nov 10, 2025

When disaster strikes, every second counts — and every call matters. Whether it’s a hurricane, cyberattack, or network failure, Next Generation 911 (NG911) must stay operational when everything else fails. In this guide from NGA, we’ll break down ex...
When disaster strikes, every second counts — and every call matters. Whether it’s a hurricane, cyberattack, or network failure, Next Generation 911 (NG911) must stay operational when everything else fails. In this guide from NGA, we’ll break down exactly how to design disaster and failover systems that keep 911 online no matter what happens — using best practices, real Reddit and industry insights, and Google-compliant quality standards.   Why Failover Isn’t Optional in NG911 NG911’s IP-based...
NewsbytesPH - Unified 911 system adopts hyperconverged analytics to improve emergency response

Nov 08, 2025

The Department of the Interior and Local Government (DILG) has begun integrating hyperconverged analytics into the country’s unified emergency hotline system, marking a significant step in modernizing the Philippines’ 911 operations. The upgrade c...
The Department of the Interior and Local Government (DILG) has begun integrating hyperconverged analytics into the country’s unified emergency hotline system, marking a significant step in modernizing the Philippines’ 911 operations. The upgrade covers the Unified Emergency 911 National Command Center (NCC) in Manila and the first regional hub in Cebu, both of which are now equipped to process and analyze emergency data in real time. According to DILG Emergency 911 National Office executiv...
911 upgraded with real-time analytics  Read more at: https://tribune.net.ph/2025/11/07/911-upgraded-with-real-time-analytics  Read more Daily Tribune stories at: https://tribune.net.ph/  Foll

Nov 08, 2025

The Department of the Interior and Local Government (DILG) has introduced a new data-driven upgrade to the country’s unified 911 emergency hotline through the integration of hyperconverged analytics technology. The system, launched last September,...
The Department of the Interior and Local Government (DILG) has introduced a new data-driven upgrade to the country’s unified 911 emergency hotline through the integration of hyperconverged analytics technology. The system, launched last September, is now being enhanced at the Unified Emergency 911 National Command Center in Manila and its first regional hub in Cebu. Hyperconverged analytics uses data science to merge real-time analytics with automation, helping authorities make faster, mor...
Unified 911 system now use hyperconverged analytics to revolutionize emergency response

Nov 06, 2025

The country’s unified 911 emergency response system launched only last September has just received a revolutionary upgrade. Hyperconverged analytics is now being integrated into the public safety systems of the Unified Emergency 911 National Comma...
The country’s unified 911 emergency response system launched only last September has just received a revolutionary upgrade. Hyperconverged analytics is now being integrated into the public safety systems of the Unified Emergency 911 National Command Center in Manila and the first regional hub in Cebu. Hyperconverged analytics is the future of 911. It uses data science to combine real-time analytics with automation to provide lightning-fast insights that aid in decision-making during emerge...
Philippines’ unified 911 adds hyperconverged analytics for faster emergency response

Nov 06, 2025

The country’s unified 911 emergency response system has taken a huge leap forward just months after its launch, with hyperconverged analytics now being integrated into the Unified Emergency 911 National Command Center in Manila and its first regional...
The country’s unified 911 emergency response system has taken a huge leap forward just months after its launch, with hyperconverged analytics now being integrated into the Unified Emergency 911 National Command Center in Manila and its first regional hub in Cebu. The technology combines real-time analytics, data automation, and intelligent processing to help emergency teams react faster, make smarter decisions, and coordinate responders more efficiently. It marks a significant modernization m...
UNIFIED 911 EMERGENCY HOTLINE INILUNSAD SA CENTRAL VISAYAS

Oct 30, 2025

Opisyal nang inilunsad ng Department of the Interior and Local Government (DILG) ang unang 911 Regional Command Center sa Visayas na operational sa Cebu City. Ang hakbang na ito ay bahagi ng adbokasiya ni Pangulong Ferdinand R. Marcos Jr. na magkaroo...
Opisyal nang inilunsad ng Department of the Interior and Local Government (DILG) ang unang 911 Regional Command Center sa Visayas na operational sa Cebu City. Ang hakbang na ito ay bahagi ng adbokasiya ni Pangulong Ferdinand R. Marcos Jr. na magkaroon ng mas mabilis at mas pinag-isang pagtugon sa emergency. Ang command center, na matatagpuan sa Cebu, ay gagamit ng Next Generation Advanced (NGA) technology at magsisilbing sentralisadong tulong para sa pulisya, bumbero, serbisyong medikal, at r...
Unified 911 Launched In Central Visayas For Faster Emergency Response

Oct 29, 2025

The first 911 Regional Command Center in the Visayas is now operational in Cebu City, marking a major step in President Ferdinand R. Marcos Jr.’s push for a faster emergency response that ensures life-saving help is accessible to all Filipinos. In...
The first 911 Regional Command Center in the Visayas is now operational in Cebu City, marking a major step in President Ferdinand R. Marcos Jr.’s push for a faster emergency response that ensures life-saving help is accessible to all Filipinos. Interior Secretary Jonvic Remulla led the launch of the Unified 911 Emergency Hotline System in Central Visayas on Saturday. “Today, we have one number: 911. It’s not about just the number. It is about being Filipino. Being Filipino means that we al...
Unified 911 expands to Visayas with launch of Cebu hub

Oct 29, 2025

The Department of the Interior and Local Government (DILG), in partnership with NGA 911 and PLDT, has inaugurated the country’s second regional hub for the Unified 911 emergency response system, expanding nationwide access to fast, reliable, and incl...
The Department of the Interior and Local Government (DILG), in partnership with NGA 911 and PLDT, has inaugurated the country’s second regional hub for the Unified 911 emergency response system, expanding nationwide access to fast, reliable, and inclusive emergency services. The Visayas Regional Hub, officially launched on October 25 at the PLDT Smart Experience Hub along Osmeña Boulevard, Cebu City, serves as the counterpart to the National Command Center (NCC) in Manila, which opened last S...
UNIFIED 911 COMMAND CENTER SA CEBU

Oct 29, 2025

Operational na ang unang 911 Regional Command Center sa Visayas na matatagpuan sa Cebu City. Pinangunahan ni Department of the Interior and Local Government (DILG) Secretary Jonvic Remulla ang paglulunsad nito noong Sabado, October 25. Nagbabala na...
Operational na ang unang 911 Regional Command Center sa Visayas na matatagpuan sa Cebu City. Pinangunahan ni Department of the Interior and Local Government (DILG) Secretary Jonvic Remulla ang paglulunsad nito noong Sabado, October 25. Nagbabala naman si Sec. Remulla laban sa mga nagtatangkang gumawa ng prank calls.