Press Releases & Publications
Oct 27, 2025
MANILA, Philippines — The Department of the Interior and Local Government opened the first 911 regional command center in Cebu City on Saturday, bringing faster emergency response and real-time coordination to the people of Central Visayas, the DILG...
MANILA, Philippines — The Department of the Interior and Local Government opened the first 911 regional command center in Cebu City on Saturday, bringing faster emergency response and real-time coordination to the people of Central Visayas, the DILG said yesterday.
Interior Secretary Jonvic Remulla said the unified 911 system would enable people from Cebu, Bohol and other nearby provinces to talk to a Visayan-speaking emergency operator – a service that respects the language, culture and tra...
Oct 27, 2025
The event, held in Cebu City, was also graced by Department of the Interior and Local Government (DILG) Secretary Jonvic Remulla, along with local chief executives from Metro Cebu.
In her message, Governor Baricuatro expressed her full support for...
The event, held in Cebu City, was also graced by Department of the Interior and Local Government (DILG) Secretary Jonvic Remulla, along with local chief executives from Metro Cebu.
In her message, Governor Baricuatro expressed her full support for the initiative, emphasizing its vital role in improving coordination and speeding up emergency response efforts in the Visayas.
Oct 27, 2025
he first Regional Command Center of the Unified 911 system is located in Cebu City and serves Central Visayas. The center is led by the Bureau of Fire Protection and staffed by 20 trained emergency telecommunicators.
he first Regional Command Center of the Unified 911 system is located in Cebu City and serves Central Visayas. The center is led by the Bureau of Fire Protection and staffed by 20 trained emergency telecommunicators.
Oct 17, 2025
Global Filipina tech leader says Philippines is now the ASEAN model for emergency response
Now that the Philippines has in place a unified, nationwide 911 emergency response system, the Philippines is now the benchmark for NG911 (next generation 9...
Global Filipina tech leader says Philippines is now the ASEAN model for emergency response
Now that the Philippines has in place a unified, nationwide 911 emergency response system, the Philippines is now the benchmark for NG911 (next generation 911) deployment in ASEAN.
Oct 06, 2025
On average, around 240 million 911 calls are made annually in the United States. Handling about 600,000 emergency calls per day is no easy feat, and the responsibility falls to Public Safety Answering Points (PSAPs) as they continue to face numerous...
On average, around 240 million 911 calls are made annually in the United States. Handling about 600,000 emergency calls per day is no easy feat, and the responsibility falls to Public Safety Answering Points (PSAPs) as they continue to face numerous challenges such as:
Pinpointing 911 caller locations in minimal time
Deploying the right emergency resources
Translating emergency calls when call-takers and callers don’t speak the same language
Maintaining a constant stream of records an...
Oct 06, 2025
On September 25th, a major 911 service outage impacted large parts of Louisiana and Mississippi, disrupting access to emergency services across multiple communities. But in Livingston Parish, residents never lost the ability to reach help. Thanks to...
On September 25th, a major 911 service outage impacted large parts of Louisiana and Mississippi, disrupting access to emergency services across multiple communities. But in Livingston Parish, residents never lost the ability to reach help. Thanks to their proactive move to a modern Next Generation 911 (NG911) system in 2023, the parish demonstrated the life-saving resilience of upgrading from outdated legacy infrastructure.
Livingston Parish’s NG911 Advantage
During the widespread 911 serv...
Oct 05, 2025
Ishka Villacisneros, Chief Financial Officer of NGA 911 LLC in the United States and President of NGA 911 Philippines, said the system positions the country as the ASEAN benchmark for modern emergency communication technology.
Ishka Villacisneros, Chief Financial Officer of NGA 911 LLC in the United States and President of NGA 911 Philippines, said the system positions the country as the ASEAN benchmark for modern emergency communication technology.
Oct 03, 2025
On September 11, the Department of the Interior and Local Government (DILG) launched the unified 911 system in partnership with NGA 911, together with PLDT Enterprise and ePLDT, that guarantees any call for help from any part of the country will be r...
On September 11, the Department of the Interior and Local Government (DILG) launched the unified 911 system in partnership with NGA 911, together with PLDT Enterprise and ePLDT, that guarantees any call for help from any part of the country will be responded to swiftly and accurately.
Oct 03, 2025
Ishka Villacisneros, Chief Financial Officer of the NGA 911 LLC in the US and President of NGA 911 Philippines – known globally as the innovator of emergency calling technology and the leader in Next Generation (NG911) emergency communications worldw...
Ishka Villacisneros, Chief Financial Officer of the NGA 911 LLC in the US and President of NGA 911 Philippines – known globally as the innovator of emergency calling technology and the leader in Next Generation (NG911) emergency communications worldwide – said the country has become the first country in the region to fully implement the US-grade emergency technology.
Oct 02, 2025
Now that the Philippines has in place a unified and nationwide 911 emergency response system, the Philippines is now the benchmark for NG911 (next generation 911) deployment in Asean.
Ishka Villacisneros, chief financial officer of the NGA 911 LLC...
Now that the Philippines has in place a unified and nationwide 911 emergency response system, the Philippines is now the benchmark for NG911 (next generation 911) deployment in Asean.
Ishka Villacisneros, chief financial officer of the NGA 911 LLC in the US and president of NGA 911 Philippines said the Philippines has become the first country in the region to fully implement the US-grade emergency technology.