Press Releases & Publications

NG9-1-1 Back to Basics: Why Do We Need Next Gen 9-1-1?

Jan 25, 2021

Next Generation 9-1-1 is frequently referred to as “The Future of the 9-1-1 Industry," but after decades of strategic planning, only a fraction of our nation’s Public Safety Answering Points have been able to deploy NG9-1-1 solutions. If you are inte...
Next Generation 9-1-1 is frequently referred to as “The Future of the 9-1-1 Industry," but after decades of strategic planning, only a fraction of our nation’s Public Safety Answering Points have been able to deploy NG9-1-1 solutions. If you are interested in bringing NG9-1-1 to your region, this series will give you the information you need to educate citizens, elected officials, and other stakeholders. **Why do we need NG9-1-1, and how will it transform PSAPs across the country?** Congres...
9-1-1 ACOG Selects NGA 911 to Deploy a Next Generation Core Services and Emergency Service Internet Protocol Network

Jan 05, 2021

FREMONT, CA: NGA 911, LLC, a provider of Next Generation 9-1-1 solutions, announces the 9-1-1 Association of Central Oklahoma Governments (9-1-1 ACOG) selected NGA 911 to deploy a Next-Generation Core Services (NGCS) and Emergency S...
FREMONT, CA: NGA 911, LLC, a provider of Next Generation 9-1-1 solutions, announces the 9-1-1 Association of Central Oklahoma Governments (9-1-1 ACOG) selected NGA 911 to deploy a Next-Generation Core Services (NGCS) and Emergency Service Internet Protocol Network (ESInet). The technology will generate a more resilient 9-1-1 system to better serve 9-1-1 AGOG's 49 cities in four counties and 20 Public safety Answering Points (PSAPs). Under this contract, NGA 91...
NGA 911 Awarded 9-1-1 Association of Central Oklahoma Governments ESInet and NGCS Contract

Dec 17, 2020

We are pleased to announce the 9-1-1 Association of Central Oklahoma Governments (9-1-1 ACOG) selected NGA 911 to deploy a Next Generation Core Services (NGCS) and Emergency Service Internet Protocol Network (ESInet). The technology will create a mor...
We are pleased to announce the 9-1-1 Association of Central Oklahoma Governments (9-1-1 ACOG) selected NGA 911 to deploy a Next Generation Core Services (NGCS) and Emergency Service Internet Protocol Network (ESInet). The technology will create a more resilient 9-1-1 system to better serve 9-1-1 AGOG’s 49 cities in four counties and 20 Public safety Answering Points (PSAPs). Under this contract, NGA 911 will implement a secure cloud-based NENA i3 compliant Next Generation 9-1-1 (NG9-1-1) syst...
Transforming California’s Outage Reporting System

Nov 28, 2020

As the federal government proposes a new framework for regional telecommunications network outages, California is leading the way by approving the development of the first NG9-1-1 statewide outage reporting system. But the process of choosing the rig...
As the federal government proposes a new framework for regional telecommunications network outages, California is leading the way by approving the development of the first NG9-1-1 statewide outage reporting system. But the process of choosing the right NG9-1-1 provider can be difficult, particularly when the solution must be deployed quickly, effectively, and affordably in a state with more than 400 Public Safety Answering Points and 39 million residents. The California Office of Emergency Se...
Vintage only counts for baseball cards and cars

Nov 12, 2020

Our Director of Marketing has a 1967 Mustang. It's a sweet ride–she likes to share photos of the restoration that has gone twice as long as planned and many times over budget. Classic cars are cool. But making 53 year old technology stretch the bo...
Our Director of Marketing has a 1967 Mustang. It's a sweet ride–she likes to share photos of the restoration that has gone twice as long as planned and many times over budget. Classic cars are cool. But making 53 year old technology stretch the bounds of time and innovation is not without challenges. Original parts are no longer manufactured, and solutions to accommodate today's environment are bolted on and patched in place. It's clunky and inelegant, but it works. Until it doesn't. The pony...
Questions to Help on the Journey to Next Generation 9-1-1

Oct 31, 2020

Over the last month, we have hosted dozens of face to face chats online to listen and learn how we can better serve your community. It’s been great getting to know you and hearing about how things are going in your center. With everything that is goi...
Over the last month, we have hosted dozens of face to face chats online to listen and learn how we can better serve your community. It’s been great getting to know you and hearing about how things are going in your center. With everything that is going on around us we have all been reminded how much we are in this together. Many of you requested that we continue to share how our customers are responding to our solution as we help them overcome the challenges in transitioning to NG9-1-1. Provi...
NGA 911 Promotes Dustin Becker To Global Sales Support Manager

Oct 28, 2020

We are proud to announce Dustin Becker's new role as our Global Sales Support Manager. With more than six years of public safety experience, Dustin will transition from his previous role as Account Executive to provide direction, guidance, and ongoin...
We are proud to announce Dustin Becker's new role as our Global Sales Support Manager. With more than six years of public safety experience, Dustin will transition from his previous role as Account Executive to provide direction, guidance, and ongoing support for NGA 911 staff as the company continues to grow. “I transitioned from where I was as an Account Executive to Global Sales Support Manager [because] I know the company back to front,” Dustin explained. “I want to ensure that my custome...
9-1-1 Industry Veteran, Dave Hopkins, Joins NGA 911

Oct 06, 2020

It is a pleasure to announce that Dave Hopkins, former NY 9-1-1 Director, joined the NGA 911 fam as an Account Executive. Mr. Hopkins is the former 9-1-1 Director of Steuben County, New York, where he served 16 years in the Public Safety Answering...
It is a pleasure to announce that Dave Hopkins, former NY 9-1-1 Director, joined the NGA 911 fam as an Account Executive. Mr. Hopkins is the former 9-1-1 Director of Steuben County, New York, where he served 16 years in the Public Safety Answering Point (PSAP), 13 years at Rochester Telephone, 19 years and counting as an active firefighter, and 25 years in EMS. In addition to his professional experience, Mr. Hopkins serves as a board member for the Southern Tier Network Inc. and serves as the...
Resources for Your NG9-1-1 RFP

Sep 22, 2020

So, you are getting ready to write an RFP – raise your hand if you are excited! OK, OK, we know it is not the most fun thing you will ever do. However, you are embarking on an incredibly important process that should signal the start of a great conv...
So, you are getting ready to write an RFP – raise your hand if you are excited! OK, OK, we know it is not the most fun thing you will ever do. However, you are embarking on an incredibly important process that should signal the start of a great conversation. An RFP done right sets the stage for a beautiful relationship with the perfect partner for your agency and community.** But it is a challenging process, no doubt. You are creating the RFP because you need to figure out how to solve a p...
Public safety industry veteran Sharon Counterman joins NGA 911

Sep 18, 2020

Public safety industry veteran Sharon Counterman joins NGA 911 to further the mission of putting the best tools in the hands of telecommunicators and first responders across the globe. Ms. Counterman comes to the NGA 911 family after working closely...
Public safety industry veteran Sharon Counterman joins NGA 911 to further the mission of putting the best tools in the hands of telecommunicators and first responders across the globe. Ms. Counterman comes to the NGA 911 family after working closely with the team on a Next Generation 9-1-1 project in Nevada. “I wanted to be a part of an innovative company that is making history in the 9-1-1 world,” Ms. Counterman said. “From the RFP response through implementation, the NGA 911 team was extrem...