Press Releases & Publications

NG9-1-1: What Is It & What To Know

Aug 18, 2021

The 9-1-1 system has been a success story since its first introduction in the U.S. in the late 1960s. However, advancements in modern communications technology create the need for updated emergency response systems now more than ever. Thankfully, thi...
The 9-1-1 system has been a success story since its first introduction in the U.S. in the late 1960s. However, advancements in modern communications technology create the need for updated emergency response systems now more than ever. Thankfully, this is where NG9-1-1 comes in! NG9-1-1, also known as Next Generation 911, is the next step in the evolution of emergency and public safety services. This system was developed with the purpose of replacing traditional 911 systems and providing insta...
Barbara Winn Joins NGA 911

Aug 13, 2021

Barbara Winn, a senior technology executive, has joined the NGA Team. As the NGA 911 Chief Growth Officer (CGO), she will provide veteran leadership to the global leader in next-generation 911 technology. For nearly 23 years, Barb has held severa...
Barbara Winn, a senior technology executive, has joined the NGA Team. As the NGA 911 Chief Growth Officer (CGO), she will provide veteran leadership to the global leader in next-generation 911 technology. For nearly 23 years, Barb has held several leadership positions in customer service, network engineering, strategy, operations, external affairs, and most recently, public sector sales, where her team drove business growth innovation through software-defined networking, Fiber, 5G, IoT, Clou...
Industry Veteran Chuck Freeman Joins NGA 911

Jul 23, 2021

Please join us in welcoming Public Safety industry veteran Chuck Freeman to the NGA 911 team! We are excited to have his leadership and vision to serve communities in the Southeastern region. Freeman brings a wealth of knowledge to the NGA 911...
Please join us in welcoming Public Safety industry veteran Chuck Freeman to the NGA 911 team! We are excited to have his leadership and vision to serve communities in the Southeastern region. Freeman brings a wealth of knowledge to the NGA 911 team and the company’s customers. Freeman’s career has spanned 37 years of 9-1-1 milestones from basic 9-1-1 to Enhanced ALI, Wireless Phase I & II, Text-to-911, and now Next Generation 9-1-1 (NG9-1-1). In conjunction with six years of service to t...
Creating A Nationwide Outage Reporting System

Jun 23, 2021

Millions of Americans rely on 9-1-1 every year, but it is not without challenges. 9-1-1 can be impacted by network failures, attacks, carrier outages, and natural disasters that can cause outages that make it impossible for the public to get through...
Millions of Americans rely on 9-1-1 every year, but it is not without challenges. 9-1-1 can be impacted by network failures, attacks, carrier outages, and natural disasters that can cause outages that make it impossible for the public to get through when they need it most. While the industry pushes for upgrades in technology to mitigate downtimes, the recently introduced [Emergency Reporting Act](https://homelandprepnews.com/stories/64192-emergency-reporting-act-introduced-in-congress/#:~:te...
NGA 911 Q&A: Creating A Regional Plan

May 06, 2021

You asked, we answered! Question: Can I deploy Next Generation 9-1-1 without a statewide plan? Answer: Yes! Did you know that in 2011, only four states had developed a comprehensive strategy to deploy NG9-1-1? By 2019, more than 30 states had an N...
You asked, we answered! Question: Can I deploy Next Generation 9-1-1 without a statewide plan? Answer: Yes! Did you know that in 2011, only four states had developed a comprehensive strategy to deploy NG9-1-1? By 2019, more than 30 states had an NG9-1-1 plan in place, and there are more on the way. PSAPs in states that have not adopted an NG9-1-1 plan may feel that a lack of coordination and funding at the state level will be another barrier to bringing nex gen to their communities. But pion...
What about the "Last Mile"?

May 04, 2021

You asked, we answered! Q&A from our recent conversations. Q: How does NGA 911 protect my most vulnerable network? I still have to deal with my local ILEC for the last mile, right? A: No! You are not reliant on your incumbent ILEC for the last...
You asked, we answered! Q&A from our recent conversations. Q: How does NGA 911 protect my most vulnerable network? I still have to deal with my local ILEC for the last mile, right? A: No! You are not reliant on your incumbent ILEC for the last mile. NGA 911 provides the highest level of availability of any NG9-1-1 solutions provider. To engineer a service providing virtually no downtime, diversity of network connections to the endpoints (the "last mile") is essential. We use multiple se...
Young, but not new to Public Safety

Mar 04, 2021

Did you know that NGA 911 created the first end-to-end i3 conformant NG9-1-1 solution on the market? *Now you might be thinking, Wait, what? I thought NGA 911 was a new company.* **Young, but not new to Public Safety.** We got our start in...
Did you know that NGA 911 created the first end-to-end i3 conformant NG9-1-1 solution on the market? *Now you might be thinking, Wait, what? I thought NGA 911 was a new company.* **Young, but not new to Public Safety.** We got our start in 2015 when NGA 911 CEO and co-founder Don Ferguson developed an application that created a bridge between at-risk youth and the resource officers assigned to their schools. The app, kind of an "easy button," connected kids to officers any time, night,...
NG9-1-1 Back to Basics: What is GIS?

Mar 01, 2021

For decades, Next Generation 9-1-1 (NG9-1-1) has been referred to as “The Future of The 9-1-1 Industry.” Government officials and industry experts have worked tirelessly to roll out NG9-1-1 in the United States. Still, after years of planning, only a...
For decades, Next Generation 9-1-1 (NG9-1-1) has been referred to as “The Future of The 9-1-1 Industry.” Government officials and industry experts have worked tirelessly to roll out NG9-1-1 in the United States. Still, after years of planning, only a fraction of our nation’s Public Safety Answering Points (PSAPs) have been able to adopt this technology. It’s time for a nationwide upgrade. If you are interested in deploying a cloud-based solution or need help talking to your elected officials...
NG9-1-1 Back to Basics: What Is An ESInet?

Feb 19, 2021

Over the last 50 years, 9-1-1 has become the gateway to receiving emergency services in the United States. However, the telecommunications industry standards are changing, and now, thousands of Public Safety Answering Points are relying on outdated t...
Over the last 50 years, 9-1-1 has become the gateway to receiving emergency services in the United States. However, the telecommunications industry standards are changing, and now, thousands of Public Safety Answering Points are relying on outdated technology to respond to crises in a new millennium. It’s time for a nationwide upgrade, and NGA 911 is committed to bringing NG9-1-1 to communities around the world. If you are interested in deploying NG9-1-1 in your area, this Back to Basics seri...
NG9-1-1 Back to Basics: What Are Next Generation Core Services?

Feb 10, 2021

For more than 20 years, Next Generation 9-1-1 has been called “The Future Of The 9-1-1 Industry.” Yet, after decades of strategic planning, only a fraction of our nation’s Public Safety Answering Points have been able to deploy NG9-1-1 solutions. The...
For more than 20 years, Next Generation 9-1-1 has been called “The Future Of The 9-1-1 Industry.” Yet, after decades of strategic planning, only a fraction of our nation’s Public Safety Answering Points have been able to deploy NG9-1-1 solutions. There is no question that our current technological framework is out of date. Industry leaders, government officials, and PSAP directors are looking for effective solutions to deploy in their communities to overcome these challenges. If you are inte...