Press Releases & Publications

Understanding Situational Awareness: What It is and Why It's Essential for Emergency Response

Feb 22, 2024

The public safety industry, whether emergency response agencies, first responders, or 9-1-1 call centers, all have one thing in common: improved situational awareness. Situational awareness is a fundamental aspect of effective emergency response. It...
The public safety industry, whether emergency response agencies, first responders, or 9-1-1 call centers, all have one thing in common: improved situational awareness. Situational awareness is a fundamental aspect of effective emergency response. It allows 9-1-1 professionals to understand what’s happening around them, anticipate potential threats, analyze a situation, identify hazards and risks, and respond accordingly with the right resources. In this blog from NGA, we'll discuss situat...
PLDT Global taps NGA 911’s emergency response system

Feb 19, 2024

PLDT Global Corporation (PLDT Global) is enabling United States-based technology solutions provider Next Generation Advanced 911 (NGA 911) to help boost emergency response systems in the Philippines with advanced technology, delivered through the nat...
PLDT Global Corporation (PLDT Global) is enabling United States-based technology solutions provider Next Generation Advanced 911 (NGA 911) to help boost emergency response systems in the Philippines with advanced technology, delivered through the nationwide PLDT network infrastructure. PLDT Global is the international unit of PLDT Inc.
PLDT, NGA 911 to bring advanced emergency communications system to PH

Feb 14, 2024

PLDT Global is enabling United States-based technology solutions provider Next Generation Advanced 911 (NGA 911) to help boost emergency response systems in the Philippines with advanced technology and delivered through the nationwide PLDT network in...
PLDT Global is enabling United States-based technology solutions provider Next Generation Advanced 911 (NGA 911) to help boost emergency response systems in the Philippines with advanced technology and delivered through the nationwide PLDT network infrastructure.
NG911 Call Handling: Transforming How We Connect in Crisis Situations

Feb 14, 2024

Welcome to the future of emergency response with NG911 call handling, an emergency response solution that's redefining how we connect in our most critical moments. This innovative advancement harnesses the power of digital technology to enhance commu...
Welcome to the future of emergency response with NG911 call handling, an emergency response solution that's redefining how we connect in our most critical moments. This innovative advancement harnesses the power of digital technology to enhance communication between the public and emergency services. By integrating text, video, and data alongside traditional voice calls, NG911 ensures that no call for help goes unanswered, regardless of the circumstances. As we delve into NG911 call handling, NG...
NGA Named Top 10 Public Safety Solutions Provider of 2023 by govCIO Outlook Magazine

Feb 12, 2024

Monrovia, CA – Next Generation Advanced (NGA), a leader in public safety and emergency communication technology, is thrilled to announce its recognition as one of the "Top 10 Public Safety Solutions Providers of 2023" by govCIO Outlook Magazine. T...
Monrovia, CA – Next Generation Advanced (NGA), a leader in public safety and emergency communication technology, is thrilled to announce its recognition as one of the "Top 10 Public Safety Solutions Providers of 2023" by govCIO Outlook Magazine. The prestigious award highlights NGA's commitment to revolutionizing public safety communications through innovative technology and steadfast dedication to ensuring the safety and well-being of citizens worldwide. NGA's cutting-edge NEXiS solutions s...
Overcoming Challenges: How PSAPs Can Prepare for the NG911 Upgrade in 2024

Jan 30, 2024

As our society increasingly relies on smartphones and digital technologies for communication, having 9-1-1 systems that can support live video streaming, text messaging, and photos for emergencies is essential. One such system is NG9-1-1, and it's al...
As our society increasingly relies on smartphones and digital technologies for communication, having 9-1-1 systems that can support live video streaming, text messaging, and photos for emergencies is essential. One such system is NG9-1-1, and it's already changing how first responders handle emergency calls. The NG911 (Next Generation 911) upgrade introduces new features that our current systems don't have. While this is an exciting and revolutionary upgrade for public safety, it requires Pub...
Next Generation 911 Technology Solutions on Worldwide Business with Kathy Ireland

Jan 17, 2024

Next Generation 911 Technology Solutions on Worldwide Business with Kathy Ireland
Next Generation 911 Technology Solutions on Worldwide Business with Kathy Ireland
NG911 ESInet: A Comprehensive Introduction

Jan 12, 2024

Imagine a scenario where when a caller connects to 9-1-1, they can send crucial information to dispatchers about an emergency through videos, real time text (RTT) messages, or photos. With Next Generation 911 (NG911), this vision of multimedia sharin...
Imagine a scenario where when a caller connects to 9-1-1, they can send crucial information to dispatchers about an emergency through videos, real time text (RTT) messages, or photos. With Next Generation 911 (NG911), this vision of multimedia sharing for emergency response becomes a reality, thanks to the NG911 Emergency Services IP (Internet Protocol) Network ESInet. The ESInet is the IP transport for the Next Generation 911 system (NG911 or NG9-1-1). Public safety agencies across the natio...
NG911 Emergency Networks: Connecting Public Safety Communications for Enhanced Emergency Communications

Dec 19, 2023

In the age of rapid technological advancements, our emergency communications technology has seen significant upgrades in recent years. From the traditional 9-1-1 infrastructure to NG9-1-1, we've come a long way regarding emergency communication. The...
In the age of rapid technological advancements, our emergency communications technology has seen significant upgrades in recent years. From the traditional 9-1-1 infrastructure to NG9-1-1, we've come a long way regarding emergency communication. The NG9-1-1 (Next Generation 9-1-1) system is designed to enhance emergency communications and help save more lives by improving emergency communications' reliability, capacity, and interoperability.   In this blog from NGA, we'll discuss the basics of...
Funding the Future: Exploring Financial Strategies for PSAPs Adopting NG911 in 2024

Dec 11, 2023

As we approach 2024, many public safety answering points (PSAPs) still need an upgrade to their current 9-1-1 telecommunication systems. Being at the forefront of emergency response, it's imperative that these public safety organizations are equipped...
As we approach 2024, many public safety answering points (PSAPs) still need an upgrade to their current 9-1-1 telecommunication systems. Being at the forefront of emergency response, it's imperative that these public safety organizations are equipped with the latest technology to provide timely and accurate emergency response services.   From improved 9-1-1 call-routing and advanced caller location accuracy to real-time multimedia sharing and streamlined communication interoperability, NG9-1-1...