NGA911 News Category

Next Generation 911 Technology and Its Importance for Emergency Dispatchers

Nov 14, 2022

NG9-1-1 is revolutionizing the public safety landscape as we know it. With emergency callers being more mobile now than ever before, dispatchers equipped with

outdated 911 systems are...

NG911 Adoption: How to Support Next Generation 911 in Your PSAP and Community

Nov 03, 2022

Public Safety Answering Points (PSAPs) are the first emergency response line for millions of citizens across the United States. For PSAPs to provide efficient and effec...

What is An RTT Call with NG911 Understanding How Real-Time-Text for 911 Works

Oct 30, 2022

When receiving or making a call, you may have seen “RTT” or “T” on your phone’s screen. RTT is an acronym that stands for “Real-Time Text,” and is an essential capabili...

911 Trunks with NG911: Fixing the Emergency Phone Call Overload - NGA

Oct 19, 2022

911 trunks are a vital part of our nation's emergency response infrastructure. Public Safety Answering Points (PSAPs) handle millions of calls each year, and 911 trunks...

The FCC and NG911: Five Steps to Improve the Deployment of Next Generation 911 Across America

Sep 18, 2022

The NG911 Roadmap and The 5 Goals of Connecting Emergency Response Systems Nationwide

Aug 11, 2022

Did you know that many states in America are actively working on implementing NG9-1-1 by following the NG911 Roadmap? While this is excellent news, many communities and...

NG911 Benefits: Why Emergency Call Center Success and Community Safety Depend on Updated 911 Technol...

Jul 25, 2022

According to a ...

NG911 NOW: A Look into the Coalition Dedicated to Accelerating the Deployment Next Generation 911

Jul 14, 2022

Emergency response is evolving. Smart devices and digital technologies allow dispatchers to receive and act on information instantly. If you're a public safety profe...

Migrating to The NG911 System in 5 Steps

Jul 08, 2022

Regarding public safety, the U.S. has made great strides with the adoption and implementation of

NG911 Federal Funding: What You Need to Know

Jun 17, 2022

911 call centers and emergency response organizations are being asked to do more with less these days. As public safety demands evolve with the rapid advancements in co...