News, Resources and Information for Advanced Public Safety

NG911 and The Public Safety Answering Point (PSAP): Working Together to Improve Emergency Response

Sep 28, 2023

When an emergency occurs, responding to the situation quickly and handling it efficiently is crucial. One essential component of emergency response is the PSAP receiving, processing, and dispatching emergency response. Fast and effective response...

When an emergency occurs, responding to the situation quickly and handling it efficiently is crucial. One essential component of emergency response is the PSAP receiving, processing, and dispatching emergency response. Fast and effective responses can save more lives, help prevent injuries, and minimize property damage. The public safety industry continually innovates and improves its response systems to achieve this. One such innovation is NG9-1-1, the next generation of 9-1-1 systems. ...

NGA 911 LLC - California Public Utilities Commission Tariff Update

Sep 21, 2023

NGA 911, LLC (the "Company") has been granted authority by the California Public Utilities Commission (the "Commission") to provide resold and facilities-based competitive local exchange, interLATA, and non-local exchange intraLATA services within th...

NGA 911, LLC (the "Company") has been granted authority by the California Public Utilities Commission (the "Commission") to provide resold and facilities-based competitive local exchange, interLATA, and non-local exchange intraLATA services within the State of California, subject to the availability of suitable facilities. This tariff applies only to services for which applicable law or Commission orders require the provision of service on a tariffed basis. Otherwise, all services are furnished...

Cloud Calling with NG911: Initiating the Right Emergency Response Faster Than Ever Before

Sep 20, 2023

When an emergency strikes, deploying the correct emergency response is just as important as delivering timely assistance. With advancements in public safety technology, cloud calling with NG9-1-1 can help initiate the proper emergency response servic...

When an emergency strikes, deploying the correct emergency response is just as important as delivering timely assistance. With advancements in public safety technology, cloud calling with NG9-1-1 can help initiate the proper emergency response services and resources faster than ever before. NextGen9-1-1 makes it possible to access vital information and communicate with a level of efficiency that was unthinkable even a few years ago. Pairing this system with cloud technology is already revoluti...

NG911 for Emergency Call Center Success: A Closer Look

Sep 07, 2023

Every year, 240 million 9-1-1 calls are made to emergency call centers across the United States, with 80% coming from wireless devices. When someone dials 9-1-1, they expect fast, efficient, and reliable emergency response as soon as possible. Ho...

Every year, 240 million 9-1-1 calls are made to emergency call centers across the United States, with 80% coming from wireless devices. When someone dials 9-1-1, they expect fast, efficient, and reliable emergency response as soon as possible. However, what happens behind the scenes at call centers is just as crucial to emergency response as the field responders themselves. This is where NG9-1-1 comes into play. In this blog post from NGA, we'll explore what NG9-1-1 is, why it's importan...