News and Resources

Unlocking the Value of NGA's 988 Call-Handling Solution: How California is Working to Improve Public Safety

Feb 07, 2023

A breakthrough in communications technology can make all the difference when it comes to keeping people safe. In July 2020, the National Suicide Prevention Lifeline assigned its own three-digit number—988—to facilitate immediate connections between t...
A breakthrough in communications technology can make all the difference when it comes to keeping people safe. In July 2020, the National Suicide Prevention Lifeline assigned its own three-digit number—988—to facilitate immediate connections between those in crisis and trained responders. Several states have implemented the Next Generation Advanced (NGA) 988 call-handling solution designed to improve public safety, with California being the most recent. The golden state has recently taken...
Preparing for the Unexpected with NG911

Feb 02, 2023

Preparing for 911 Disasters with NG911 In the event of a disaster, it is crucial for emergency call centers and other organizations to be prepared. NG9-1-1 has revolutionized how public safety professionals respond to a crisis by allowing them to co...
Preparing for 911 Disasters with NG911 In the event of a disaster, it is crucial for emergency call centers and other organizations to be prepared. NG9-1-1 has revolutionized how public safety professionals respond to a crisis by allowing them to collect, process, and share potentially life-saving information in real-time.  Aside from its innovative telecommunications technology, NG9-1-1 was designed to provide more efficient and effective emergency response while also increasing safety...

Jan 31, 2023

BEVERLY HILLS, Calif., January 31, 2023 (GLOBE NEWSWIRE) - Next Generation Advanced (NGA), a global leader in NG911 digital emergency communications services and source for complete, adaptable, and reliable solutions announced today that they were aw...
BEVERLY HILLS, Calif., January 31, 2023 (GLOBE NEWSWIRE) - Next Generation Advanced (NGA), a global leader in NG911 digital emergency communications services and source for complete, adaptable, and reliable solutions announced today that they were awarded the $37M contract to provide the 9-8-8 call-handling system for the State of California. NGA has reached another critical milestone in its efforts to save lives, create efficiencies, and become the most trusted emergency communications provi...
Next Generation 911 Legislation

Jan 23, 2023

For years, emergency response organizations and the federal government have been working on updating the 9-1-1 system for the 21st century. Along with the NG911 system, Next-Generation 9-1-1 legislation has been implemented to ensure the continued pr...
For years, emergency response organizations and the federal government have been working on updating the 9-1-1 system for the 21st century. Along with the NG911 system, Next-Generation 9-1-1 legislation has been implemented to ensure the continued progress and modernization of our nation’s public safety. With each new federal Act and Bill, America moves closer to a more efficient and integrated emergency response system.  In this blog post from our trusted NG911 providers at NGA, we’ll discus...
AWS for NG911: Achieving Greater Resiliency for 911 Services in the Cloud

Jan 16, 2023

Today, many public safety organizations are adopting cloud-based solutions to deliver more reliable 9-1-1 services and strengthen emergency response resiliency during unprecedented situations. By leveraging the power of the cloud with revolutionary s...
Today, many public safety organizations are adopting cloud-based solutions to deliver more reliable 9-1-1 services and strengthen emergency response resiliency during unprecedented situations. By leveraging the power of the cloud with revolutionary systems like NG9-1-1, public safety agencies can improve the speed and accuracy of emergency response across the nation.  But how does one go about harnessing this power? The answer is Amazon Web Services (AWS), a powerful cloud computing platform...

Jan 14, 2023

LOGAN COUNTY, W. Va. -- (NGA), the source for complete, customizable, and reliable Next Generation 9-1-1 (NG9-1-1) solutions today announced the successful delivery of the first "live" Next Ge...
LOGAN COUNTY, W. Va. -- (NGA), the source for complete, customizable, and reliable Next Generation 9-1-1 (NG9-1-1) solutions today announced the successful delivery of the first "live" Next Generation i3 Real-Time Text (RTT) call in Logan County, West Virginia on the Verizon network....
Optimizing Emergency NG9-1-1 Services: The FCC’s NPRM Proposal for Improving Wireless 9-1-1 Calls and Texts

Jan 09, 2023

9-1-1 is a lifeline to those in need, so it's essential that all emergency response and 9-1-1 communication services are as reliable and efficient as possible. On December 22nd, 2022, the Federal Communications Commission (FCC) released a Notice...
9-1-1 is a lifeline to those in need, so it's essential that all emergency response and 9-1-1 communication services are as reliable and efficient as possible. On December 22nd, 2022, the Federal Communications Commission (FCC) released a Notice of Proposed Rulemaking (NPRM) to improve the accuracy of wireless 9-1-1 calls and texts for NG9-1-1 capable Public Safety Answering Points (PSAPs).  The recently approved document lists proposals and requirements to help modernize 9-1-1 wireless se...
911 Disasters and NG911: How Next Generation 911 is Revolutionizing Emergency Response

Dec 19, 2022

In a 9-1-1 disaster, emergency responders must have the most up-to-date technology to help them handle the situation. That's where NG9-1-1 comes in. NG9-1-1, or Next Generation 9-1-1, is a modern emergency telecommunications system created to support...
In a 9-1-1 disaster, emergency responders must have the most up-to-date technology to help them handle the situation. That's where NG9-1-1 comes in. NG9-1-1, or Next Generation 9-1-1, is a modern emergency telecommunications system created to support our fast-paced, digital society and adapt with the ever-evolving communication mediums.  With over 80 percent of 9-1-1 calls now coming from smartphones and other wireless devices, an updated emergency telecommunications system is more essent...

Dec 16, 2022

LOGAN COUNTY, W. Va. – Next Generation Advanced (NGA) and Verizon announced today that they have deployed the nation’s first National Emergency Number Association (NENA) i3 End State in Logan County, West Virginia. This first-in-the-nation, end-to...
LOGAN COUNTY, W. Va. – Next Generation Advanced (NGA) and Verizon announced today that they have deployed the nation’s first National Emergency Number Association (NENA) i3 End State in Logan County, West Virginia. This first-in-the-nation, end-to-end Next Generation 9-1-1 (NG9-1-1) deployment is a model for how originating service providers, NG9-1-1 providers, and public safety stakeholders should prioritize and implement NG9-1-1 for consumers across the country. Verizon Wireless’s 9-1-1...
NG911 USA: What Cities and States are Migrating Towards NG911 Across America

Dec 08, 2022

9-1-1 is one of the most important numbers in the country. It's the number that connects citizens with emergency responders when they need help. And, thanks to a government initiative, our nation's emergency response systems are getting a major upgra...
9-1-1 is one of the most important numbers in the country. It's the number that connects citizens with emergency responders when they need help. And, thanks to a government initiative, our nation's emergency response systems are getting a major upgrade. More and more local and federal jurisdictions are switching to NG9-1-1 to improve communication during emergencies, natural disasters, and other incidents. With nearly 80% of 9-1-1 calls now coming from smartphones and smart devices, it's more...