NGA 911 Q&A: Creating A Regional Plan

May 06, 2021

You asked, we answered! Question: Can I deploy Next Generation 9-1-1 without a statewide plan? Answer: Yes! Did you know that in 2011, only four states had developed a comprehensive strategy to deploy NG9-1-1? By 2019, more than 30 states had...
You asked, we answered! Question: Can I deploy Next Generation 9-1-1 without a statewide plan? Answer: Yes! Did you know that in 2011, only four states had developed a comprehensive strategy to deploy NG9-1-1? By 2019, more than 30 states had an NG9-1-1 plan in place, and there are more on the way. PSAPs in states that have not adopted an NG9-1-1 plan may feel that a lack of coordination and funding at the state level will be another barrier to bringing nex gen to their communities. But...
Now with FirstNet

May 04, 2021

At NGA 911,“technology to empower emergency response” is not just a tagline. It’s in our DNA. We are pleased to announce that the Highly Available NGA 911 NG Trunk archite...
At NGA 911,“technology to empower emergency response” is not just a tagline. It’s in our DNA. We are pleased to announce that the Highly Available NGA 911 NG Trunk architecture that provides our PSAPs with a rock-solid connection to the ESInet just got even better! NGA 911 is the only Next Generation Core Service provider to receive FirstNet designation for our LTE tertiary backup for Next Generation Trunks. With...
What about the "Last Mile"?

May 04, 2021

You asked, we answered! Q&A from our recent conversations. Q: How does NGA 911 protect my most vulnerable network? I still have to deal with my local ILEC for the last mile, right? A: No! You are not reliant on your incumbent ILEC for the last...
You asked, we answered! Q&A from our recent conversations. Q: How does NGA 911 protect my most vulnerable network? I still have to deal with my local ILEC for the last mile, right? A: No! You are not reliant on your incumbent ILEC for the last mile. NGA 911 provides the highest level of availability of any NG9-1-1 solutions provider. To engineer a service providing virtually no downtime, diversity of network connections to the endpoints (the "last mile") is essential. We use multiple se...
NGA 911 CEO Don Ferguson on the AWS Public Safety and Disaster Response Competency

Mar 06, 2021

Hi everyone - Brandi Holder, your NGA 911 VP of Marketing & PR here! I recently had the opportunity to catch up with our CEO and Co-Founder, Don Ferguson, to discuss something we are so proud of at NGA 911: attaining the Amazon Web Services (AWS) Pub...
Hi everyone - Brandi Holder, your NGA 911 VP of Marketing & PR here! I recently had the opportunity to catch up with our CEO and Co-Founder, Don Ferguson, to discuss something we are so proud of at NGA 911: attaining the Amazon Web Services (AWS) Public Safety and Disaster Response (PSDR) Competency status. **NGA 911 is the first Next Generation 9-1-1 company to receive this designation from AWS, the largest cloud-hosting provider for federal, state, and local government agencies. Tell us a l...
Young, but not new to Public Safety

Mar 04, 2021

Did you know that NGA 911 created the first end-to-end i3 conformant NG9-1-1 solution on the market? *Now you might be thinking, Wait, what? I thought NGA 911 was a new company.* **Young, but not new to Public Safety.** We got our start in...
Did you know that NGA 911 created the first end-to-end i3 conformant NG9-1-1 solution on the market? *Now you might be thinking, Wait, what? I thought NGA 911 was a new company.* **Young, but not new to Public Safety.** We got our start in 2015 when NGA 911 CEO and co-founder Don Ferguson developed an application that created a bridge between at-risk youth and the resource officers assigned to their schools. The app, kind of an "easy button," connected kids to officers any time, night,...
NG9-1-1 Back to Basics: What is GIS?

Mar 01, 2021

For decades, Next Generation 9-1-1 (NG9-1-1) has been referred to as “The Future of The 9-1-1 Industry.” Government officials and industry experts have worked tirelessly to roll out NG9-1-1 in the United States. Still, after years of planning, only a...
For decades, Next Generation 9-1-1 (NG9-1-1) has been referred to as “The Future of The 9-1-1 Industry.” Government officials and industry experts have worked tirelessly to roll out NG9-1-1 in the United States. Still, after years of planning, only a fraction of our nation’s Public Safety Answering Points (PSAPs) have been able to adopt this technology. It’s time for a nationwide upgrade. If you are interested in deploying a cloud-based solution or need help talking to your elected officials...
NG9-1-1 Back to Basics: What Is An ESInet?

Feb 19, 2021

Over the last 50 years, 9-1-1 has become the gateway to receiving emergency services in the United States. However, the telecommunications industry standards are changing, and now, thousands of Public Safety Answering Points are relying on outdated t...
Over the last 50 years, 9-1-1 has become the gateway to receiving emergency services in the United States. However, the telecommunications industry standards are changing, and now, thousands of Public Safety Answering Points are relying on outdated technology to respond to crises in a new millennium. It’s time for a nationwide upgrade, and NGA 911 is committed to bringing NG9-1-1 to communities around the world. If you are interested in deploying NG9-1-1 in your area, this Back to Basics seri...
NG9-1-1 Back to Basics: What Are Next Generation Core Services?

Feb 10, 2021

For more than 20 years, Next Generation 9-1-1 has been called “The Future Of The 9-1-1 Industry.” Yet, after decades of strategic planning, only a fraction of our nation’s Public Safety Answering Points have been able to deploy NG9-1-1 solutions. The...
For more than 20 years, Next Generation 9-1-1 has been called “The Future Of The 9-1-1 Industry.” Yet, after decades of strategic planning, only a fraction of our nation’s Public Safety Answering Points have been able to deploy NG9-1-1 solutions. There is no question that our current technological framework is out of date. Industry leaders, government officials, and PSAP directors are looking for effective solutions to deploy in their communities to overcome these challenges. If you are inte...
NG9-1-1 Back to Basics: Why Do We Need Next Gen 9-1-1?

Jan 25, 2021

Next Generation 9-1-1 is frequently referred to as “The Future of the 9-1-1 Industry," but after decades of strategic planning, only a fraction of our nation’s Public Safety Answering Points have been able to deploy NG9-1-1 solutions. If you are inte...
Next Generation 9-1-1 is frequently referred to as “The Future of the 9-1-1 Industry," but after decades of strategic planning, only a fraction of our nation’s Public Safety Answering Points have been able to deploy NG9-1-1 solutions. If you are interested in bringing NG9-1-1 to your region, this series will give you the information you need to educate citizens, elected officials, and other stakeholders. **Why do we need NG9-1-1, and how will it transform PSAPs across the country?**...
The Tools You Need for 2021 and Beyond

Dec 28, 2020

At the risk of sounding like a broken record – what a year. We have appreciated your openness over the last year in sharing your struggles and frustrations. And even your hopes for the future. We feel fortunate to say that 2020 has been a tremend...
At the risk of sounding like a broken record – what a year. We have appreciated your openness over the last year in sharing your struggles and frustrations. And even your hopes for the future. We feel fortunate to say that 2020 has been a tremendous year of growth for NGA 911. That is because of the trust and faith of pioneering public safety professionals like you, who have chosen us as partners in the Next Generation 9-1-1 journey. At NGA 911, we are honored to work next to the first of...
NGA 911 Awarded 9-1-1 Association of Central Oklahoma Governments ESInet and NGCS Contract

Dec 17, 2020

We are pleased to announce the 9-1-1 Association of Central Oklahoma Governments (9-1-1 ACOG) selected NGA 911 to deploy a Next Generation Core Services (NGCS) and Emergency Service Internet Protocol Network (ESInet). The technology will create a mor...
We are pleased to announce the 9-1-1 Association of Central Oklahoma Governments (9-1-1 ACOG) selected NGA 911 to deploy a Next Generation Core Services (NGCS) and Emergency Service Internet Protocol Network (ESInet). The technology will create a more resilient 9-1-1 system to better serve 9-1-1 AGOG’s 49 cities in four counties and 20 Public safety Answering Points (PSAPs). Under this contract, NGA 911 will implement a secure cloud-based NENA i3 compliant Next Generation 9-1-1 (NG9-1-1) syst...
NGA 911 Achieves AWS Public Safety & Disaster Response Competency Status

Dec 10, 2020

NGA 911 has achieved the Amazon Web Services (AWS) Public Safety & Disaster Response (PSDR) Competency status. This distinction is reserved for an elite group of AWS Technology Partners that develop the most secure, effective, and resilient cloud-bas...
NGA 911 has achieved the Amazon Web Services (AWS) Public Safety & Disaster Response (PSDR) Competency status. This distinction is reserved for an elite group of AWS Technology Partners that develop the most secure, effective, and resilient cloud-based solutions for the public sector. **The AWS Competency Program** As the nation’s largest cloud provider, AWS serves NASA, Netflix, the CIA, and more than 3,000 government agencies. Last year, AWS launched the PSDR Competency for Consulting Pa...
Transforming California’s Outage Reporting System

Nov 28, 2020

As the federal government proposes a new framework for regional telecommunications network outages, California is leading the way by approving the development of the first NG9-1-1 statewide outage reporting system. But the process of choosing the rig...
As the federal government proposes a new framework for regional telecommunications network outages, California is leading the way by approving the development of the first NG9-1-1 statewide outage reporting system. But the process of choosing the right NG9-1-1 provider can be difficult, particularly when the solution must be deployed quickly, effectively, and affordably in a state with more than 400 Public Safety Answering Points and 39 million residents. The California Office of Emergency Se...
Rolling Out Cloud-Based NG9-1-1

Nov 25, 2020

Across the country, outdated technology and crumbling infrastructure are hindering first responders. Communities count on 9-1-1 systems to route emergency calls to the closest call center or public safety answering point (PSAP); to direct first resp...
Across the country, outdated technology and crumbling infrastructure are hindering first responders. Communities count on 9-1-1 systems to route emergency calls to the closest call center or public safety answering point (PSAP); to direct first responders to the precise location of an emergency; and to redirect calls when a primary PSAP is unable to handle spikes in call traffic. Most important, they expect 9-1-1 systems to always be operational. Graded against those benchmarks, legacy 9-1-1...
Vintage only counts for baseball cards and cars

Nov 12, 2020

Our Director of Marketing has a 1967 Mustang. It's a sweet ride–she likes to share photos of the restoration that has gone twice as long as planned and many times over budget. Classic cars are cool. But making 53 year old technology stretch the bo...
Our Director of Marketing has a 1967 Mustang. It's a sweet ride–she likes to share photos of the restoration that has gone twice as long as planned and many times over budget. Classic cars are cool. But making 53 year old technology stretch the bounds of time and innovation is not without challenges. Original parts are no longer manufactured, and solutions to accommodate today's environment are bolted on and patched in place. It's clunky and inelegant, but it works. Until it doesn't. The pony...